Amazon firestick is a means to watch and stream movies and TV shows online. It is a home entertainment device that requires an internet connection to allow customers to access stuff to watch online. It comes with a remote that can be used either manually or through its voice-activated the feature.
The issue of the remote not connecting or working with the TV is mainly because of pairing issue. When the remote is not paired with the TV then it will not be able to function, let alone, work. So make sure that you have paired it before going ahead and using it. If you want to know how to do this, follow the steps below:
- First of all, plug in the firestick to your TV.
- Turn on both these devices.
- When you see that the Firestick has started to boot up, press and hold down the home button on the remote for about 10 seconds. This will initiate the pairing process and your remote will start to work.
Also, check if your batteries are new and if they are ‘Alkaline’ batteries as the remote requires fresh new alkaline batteries to function.
Also Read: How to set up Amazon Fire TV Stick
Try these steps and check the battery when your fire remote does not respond or work. This will definitely eradicate the problem. But, if you still face this issue and you require help, you may contact Firestick Customer Support to get access to personalized and authorized assistance from qualified techies. You can access this number during the late hours of the night or even during the early hours of that day. It is available 24×7 and also it is toll-free.